We aim to respond to all email inquiries within 2 hours. For immediate assistance, we recommend using our live chat feature, where our average response time is under 2 minutes.

If you're experiencing issues with a trade, please contact our support team immediately via live chat or email. Be sure to include your Trade ID (found in your account dashboard) and a description of the issue. Our team will prioritize your request and work to resolve it as quickly as possible.

We currently do not offer phone support, as we've found that our live chat and email support systems allow us to provide faster and more efficient assistance. Our support team can handle multiple inquiries simultaneously through these channels, ensuring minimal wait times for all users.

For business partnerships, sponsorships, or collaboration opportunities, please email us at [email protected]. Our partnerships team will review your proposal and get back to you within 1-2 business days.